Privacy Policy

Effective Date: 2025-01-01

Mood Institute (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://depressionmd.com or communicate with us electronically, by phone, or through our services. By using our site, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information you voluntarily provide to us, including:

• Name, email address, phone number, date of birth
• Health information you share via forms or uploaded files
• Payment and billing information (if applicable)
• Communication preferences and history

We may also automatically collect certain information, including:

• IP address, browser type, device type, and browsing behavior
• Date/time of access and referring pages

2. Use of Information

We use the information we collect to:

• Provide and manage services to you
• Communicate with you about appointments, services, and updates
• Respond to inquiries and support requests
• Improve website performance and user experience
• Comply with legal, regulatory, or insurance obligations

3. Cookies and Tracking Technologies

We use cookies and similar technologies for website functionality, performance tracking, and advertising purposes.

Types of cookies we use:

• Essential cookies: Necessary for the site to function
• Performance cookies: Help us understand how users interact with our site (e.g., Google Analytics)
• Advertising cookies: Enable delivery of relevant ads based on browsing behavior and interests

You can adjust cookie preferences via your browser settings. By continuing to use our website, you consent to our use of cookies as described in this policy.

4. Communications & Consent

By providing either your phone number, email address, or other contact information, you consent to receive:

• Text messages (SMS)
• Phone calls
• Emails

These communications may include appointment reminders, follow-up messages, service offerings, and practice updates related to Mood Institute. Message and data rates may apply. You may opt out of marketing communications at any time by:

• Clicking the “unsubscribe” link in emails
• Replying “STOP” to text messages
• Contacting us directly

Please note that opting out of marketing messages will not prevent us from sending transactional or legally required communications (e.g., appointment confirmations or privacy notices).

5. Sharing of Information

We do not sell or share your personal information, email and phone numbers with third parties. We may share your data with:

• Service providers under HIPAA-compliant agreements (e.g., billing or IT vendors)
• Regulatory authorities or insurance companies, as required
• Law enforcement or legal entities, if required by law

6. Data Security

We use industry-standard measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet or storage system is 100% secure.

7. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access or correct your personal data
• Request deletion of your information
• Withdraw consent for certain processing
• File a complaint with a regulatory authority

To exercise these rights, contact us at the information below.

8. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.” Continued use of our services after updates constitutes your acceptance.

9. Contact Us

If you have questions about this Privacy Policy or your data, please contact:

Mood Institute
472 Wheelers Farms Road
Milford, CT 06461
Email: admin@depressionmd.com
Phone: 203-701-9737